Data Deletion

This page explains how users of WordPulse: Live Word Battles (developed by Coutts Consulting, LLC) can request deletion of their account and associated data.

How to Request Account Deletion

1. Option 1 - Delete in the app (Recommended): Open your Profile, tap "Delete Account," and confirm. This revokes your login and anonymizes your profile. Some shared game records and dictionary content may remain as described below.
2. Option 2 - Contact us via email: If you cannot access the app, email app-support@coutts-consulting.com with the subject line "WordPulse Account Deletion Request." Include the email address associated with your account so we can locate it.

Note: Account deletion cannot be undone. You will lose the ability to sign in. Some completed games shared with other players remain visible, and your profile appears to them as "Deleted user." Active games with other human players are forfeited; waiting games and games without a surviving human opponent are removed.

What Data Will Be Deleted

We delete your sign-in details, profile photo, and submitted content reports. Your name is replaced with "Deleted user" in retained records, and push notifications stop.

What Data May Be Retained

Some information may remain after account deletion:

• Completed game records shared with other players may remain, with your profile shown as "Deleted user."
• Your word requests may remain with your profile anonymized. Words added to the dictionary, their definitions, and shared examples or translations remain available as dictionary content and are not personal account content.
• Backups, logs, analytics, and crash reports may remain according to applicable retention settings and service-provider policies.

Data Retention Period

We retain account data while your account is active or as needed to provide our services. After deletion, retained copies follow the applicable backup, log, analytics, and crash-reporting retention settings and service-provider policies.

The deletion is permanent and cannot be undone.

In-App Deletion

Deleting your account directly from the WordPulse app is the recommended way to delete your account:

1. Open your Profile in the WordPulse app
2. Tap "Delete Account"
3. Confirm your choice in the confirmation dialog

Upon confirmation, your login is revoked, your profile is anonymized, your profile photo is removed, and reports submitted by your account are deleted. Some shared game and dictionary content may remain as described above. This cannot be undone.

Questions or Concerns

For more information about how we handle your data, please review our Privacy Policy.